Can we help?

Technical advice for consumers

At OFTEC we have a wealth of knowledge about oil heating and cooking. Our database of the most commonly asked questions may help with your enquiry

We also produce a series of FREE downloadable Easy Guides. You may find one of these is helpful.

Jargon buster

Don’t be confused by technical jargon. OFTEC have prepared a list of the most commly used bits of  jargon and translated them into clear English. Take a look

Further help

If you can’t find the answers you are looking for here you can contact the OFTEC Technical Helpline on 0845 6585 080 (option number 4) and speak to a member of the OFTEC Technical Team.

 

Alternatively, you can send in a technical enquiry form. We aim to respond to technical enquiry e-mails within 3 working days.

Complaints

We also have a complaints procedure for dealing with problems.