Consumers


Information and advice for anyone who uses heating equipment at home
or work and is off the mains gas network

 

Workmanship warranty

Workmanship warranty is a scheme designed to give you peace of mind when you have new heating or cooking equipment installed. Only members of a competent persons scheme like OFTEC’s will provide the warranty and it is one of several important benefits that employing an OFTEC registered technician brings to householders. 

The warranty covers any domestic work that is notifiable under England and Wales building regulations, which includes:

Oil boiler, cooker, storage and supply installations 

Solid fuel stove installations

Renewable heating technology installations

Heating and plumbing installations 

Ventilation installations (not including air conditioning)

Electrical work covered by building regulations Part P.

Real peace of mind

The workmanship warranty scheme was introduced by Government and is mandatory in England and Wales and voluntary in the Channel Islands and the Isle of Man. All installation work self-certified by OFTEC registered installers includes a workmanship warranty, giving you real peace of mind that work carried out will be covered in the unlikely event that it does not meet building regulations and the installer is no longer trading to correct the matter.

Warranty period

The warranty lasts for six years from the date of installation, providing OFTEC receives the job notification on time, and covers the cost of rectifying any contravention of building regulations directly attributable to the installation.

Note: The warranty is specifically designed to cover the work carried out. It doesn’t include defects that arise as a result of faulty equipment manufacture, which are covered by the manufacturer’s own product guarantees or maintenance work.

Adding value to your home

A workmanship warranty is fully transferable between owners of a property. Householders can claim up to £10,000 for rectification work if the original OFTEC installer is no longer trading or is no longer available. If you decide to sell your home, the warranty automatically passes to the new owner for the duration of the warranty period. For further information about workmanship warranty, please contact the OFTEC registration team on 01473 626 298. View the OFTEC workmanship warranty terms and conditions.

Why use an OFTEC registered technician?

Competent person schemes were introduced in 2002 and OFTEC was one of the first organisations to operate a scheme. OFTEC manages the registration of technicians working in the oil, renewable and solid fuel heating sector. To become OFTEC registered, technicians are independently assessed every five years and undergo interim inspections during their registration period. There are over 8,500 persons registered under this scheme and any technician who is registered with OFTEC is considered a ‘competent person’. 

By using an OFTEC registered technician, you ensure that the work carried out in your home complies with building regulations and industry best practice. It can also help to reduce your costs because OFTEC registered technicians can self-certify their work and so avoid building control inspection fees.

Building regulations

Oil-fired heating, solid fuel, renewable and electrical installations must comply with regional building regulations. In England and Wales, OFTEC registered technicians can self-certify their own work without involving local authority building control. If you choose to use someone who isn’t registered with a ‘competent person’ scheme, you will have to obtain a building control notice and arrange for an inspection, which can be costly and time consuming. You are also unlikely to receive a warranty on the work carried out.

For more information, visit the Competent Person Schemes website.

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